State of Workers 2024 Report

April 2024

Report summary

On the fourth anniversary of the beginning of global lockdowns, with an economy that has right-sided a bit, the general work environment feels more stable. While work location preferences have slightly shifted, most worker attitudes and priorities remain consistent. Our latest report looks at where people are working, how engaged and satisfied they feel about their jobs, and what they think about generative AI's impact on the workforce.

Key Takeaways

  • Workers now have a greater preference for hybrid work than for remote work: Employees are less likely to prefer remote work (23%), and more likely to want to work in a hybridly (29%) than they did a year ago.
  • Workers are generally satisfied and engaged, but Gen Z remains an outlier: The young cohort of workers report being less engaged with their jobs than all workers (81% vs. 88%) and continue to drive the quiet quitting trend.
  • Many workers are integrating AI into their jobs: Nearly half (44%) of employed U.S. adults said they use AI at work, and they are more likely to think that AI has a positive impact (42%) on the workplace than a negative one (30%).

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This report features data from a new Morning Consult survey fielded Jan. 17- 20, 2024, among 6,625 U.S. adults, including 3,389 employed adults; with an unweighted margins of error of +/-1 and +/-2 percentage points, respectively.

Throughout the report, we compared our 2024 figures to surveys fielded in Jan. 2022 and Jan. 2023. You can see those surveys’ full methodologies here and here, respectively.

All survey interviews were conducted online, and the data was weighted based on age, gender, race, educational attainment, region, gender by age and race by educational attainment.

About the author

A headshot photograph of Amy He
Amy He
Head of Industry Analysis

Amy He leads Industry Analysis at Morning Consult. Prior to joining Morning Consult, Amy served as the executive editor at eMarketer, and was a China reporter for many years. She graduated from New York University with a bachelor’s degree in journalism and East Asian studies. For speaking opportunities and booking requests, please email [email protected].