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Report: A Deep Dive Into Hybrid Workers' Preferences, Satisfaction and Productivity

November 2023

Report summary

As the world moves beyond the pandemic and companies reassess the value of in-person and remote work, our latest report provides a detailed look at the satisfaction, productivity levels and preferences of the group that has it both ways: hybrid workers. As it turns out, they’re quite content.

Hybrid workers represent just over 1 in 10 employed U.S. adults — and large
majorities of them report being satisfied with key workplace features like
company leadership and promotion processes.

Morning Consult’s data shows that the remote-plus-in-person approach may be a viable long-term solution to the work location quandary, offering autonomy and variety to keep employees motivated while still making space for the in-person interactions that please employers.

Key Takeaways

  • Nearly all hybrid workers report feeling engaged at work: The cohort also reported higher levels of satisfaction with their jobs overall than employed U.S. adults in general.
  • While most hybrid workers prefer a mix of in-office and at-home work, they gravitate toward remote settings: A larger share said they are more productive when working remotely (50%) than when working in person (41%).
  • Hybrid workers feel strongly about keeping their flexibility: A majority of hybrid workers (57%) said they would only seek future jobs that allowed both remote and in-person work, and roughly half said they would look for other opportunities if their employer issued a blanket return-to-office order.

Methodology

Morning Consult Research Intelligence data featured in this report draws from four surveys fielded Sept. 25-30, 2023, among 5,663 employed U.S. adults, including 718 employed U.S. adults who work in a hybrid capacity (i.e., in both remote and in-person settings) full time, 1,142 U.S. adults who work remotely full time and 3,594 U.S. adults who work in person full time.

All survey interviews were conducted online, and the data was weighted to approximate populations of adults based on age, gender, race, educational attainment, region, gender by age and race by educational attainment. Top-line results from the surveys have a margin of error of +/-1 percentage point.

About the author

A headshot photograph of Ellyn Briggs
Ellyn Briggs
Brands Analyst

Ellyn Briggs is a brands analyst on the Industry Intelligence team, where she conducts research, authors analyst notes and advises brand and marketing leaders on how to apply insights to make better business decisions. Prior to joining Morning Consult, Ellyn worked as a market researcher and brand strategist in both agency and in-house settings. She graduated from American University with a bachelor’s degree in finance. For speaking opportunities and booking requests, please email [email protected].